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Identifying adherence behaviors through the study of patient talk in English and Spanish
Viviana Cortes, Ulla Connor
Creating and exploring spoken corpora of health communication for second-language training purposes
Leif French, Stephanie Lapointe
Narrative and informational dimensions of aac discourse in the workplace
Eric Friginal, Lucy Pickering, Carrie Bruce
Identifying linguistic features of medical interactions
Shelley Staples
Pragmatic markers at work in New Zealand
Bernadette Vine
Spelling as a last resort
Julie Bouchard
"I love red hair. my wife has strawberry"
Laura Di Ferrante
Profiling agents and callers
Martin Weisser
A corpus-assisted investigation of nonunderstanding in outsourced call center discourse
Stephen Skalicky, Eric Friginal, Nicholas Subtirelu
Dealing with angry Western customers in Asian call centres
Jane Lockwood, Neil Ryder, Sarah Gregorio, Benjamin Cook, Laura Ramos
Examining the discourse of mental illness in a corpus of online advice-seeking messages
Gavin Brookes, Kevin Harvey
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